Transform your business operations with Metropolis' suite of advanced analytics tools. Our new solutions dive deep into your data, providing actionable insights that drive efficiency, improve customer service, and boost productivity across your entire organization.
Yes! We track that. Whether you use Zoom, Teams, Webex, RingCentral, Cisco, Mitel, NEC, Avaya, NICE or other platforms, we got you.
The ultimate UC and collaboration analytics tool! Expo XT provides comprehensive reporting for chat, meetings, and voice in a single, powerful solution. Monitor KPIs, optimize performance, and make data-driven decisions with ease.
Zoom, Teams, Webex, or on-prem systems, Expo XT conntects to it all.
UC AnalyticsElevate your call center operations with QCloud. Get real-time visibility into calls in queue, live agent stats, and call abandonment rates. Perfect for businesses of all sizes, QCloud starts with as few as 5 agents and scales with your needs.
From NICE and Genesys, UCCX, or Mitel ACD data, Qcloud reveals all your KPI's for easy call center optimization.
Call Center DashboardsTailored for the hospitality industry, ProfitWatch Power+ delivers in-depth analytics to streamline operations, enhance guest experiences, and maximize profitability. From front desk to back office, gain the insights you need to stay competitive.
Connect your PMS, PBX, and hotel channel management software for complete operational insight in one place.
Channel ManagementWe deliver insights on the entire communication infrastructure by extracting insights from the tools you use today and we can interface with the tools you'll need tomorrow, too.
Now offering upgrade discounts for existing customers.