`` Cisco UCM Reporting & Analytics

Expo XT for Cisco UCM Analytics

Turn Your Cisco CDR into Actionable Insights with Expo XT!
Expo XT utilizes Power BI to transform your Cisco CDR into incredible data visualizations. It delivers easy-to-interpret usage and activity reports to uncover real insights from your Cisco tools—whether that’s Cisco voice and telephony tools, CUBE or UCCX!

Get complete visibility into adoption, productivity and collaboration statistics through Expo XT's summary reports to uncover insights into every chat, video, and voice interaction.

Hunt Group & Queue Reports

Get a birds-eye view of your Cisco call distribution with detailed hunt group and queue reporting. Track key performance metrics like calls offered, calls answered, wait times and more.

Cisco Call Quality (CQD)

Expo XT transforms complex CQD data into intuitive dashboards and visualizations. Gain visibility into media quality, endpoints, and diagnostic information to enhance performance.

UCM, UCCX & CUBE Analytics

Turn Cisco CDR into advanced call analytics. Search, filter and visualize your Cisco call data to uncover key insights. Build custom reports with drag-and-drop simplicity.

Cisco UCM CDR screenshot of report

Visual Reports for Cisco Call Manager

Expo XT transforms complex UC data into intuitive visual reports!
With drag-and-drop simplicity, customize dashboards to visualize call quality metrics, abandoned and voicemail calls, queue analytics, and more. Drill into the details with granular visibility across your Cisco ecosystem.

Our advanced call analytics platform collects comprehensive call quality, media, and usage data to deliver powerful insights into communication, employee engagement, and overall performance.

  • Metropolis Cisco Report Tip
  • From CUCM to UCCX to CUBE, Expo XT Turns CDR into Insights

No More Data Silos!
Get Consolidated Cisco Reporting

Expo XT provides unparalleled visibility into your entire collaboration environment, seamlessly integrating data from across Cisco's robust suite of products. It can even incorporate data from other platforms (Teams, Zoom, NICE CXONE).

Whether your deployment is on-prem, in the cloud, or hybrid, Expo XT gives you the enterprise-level analytics and reporting needed to optimize your Cisco collaboration investment.

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  • Have Cisco + Teams? Expo XT makes reporting simple.
Screenshot of Cisco Call Reports

Cisco Analytics with Power BI Analysis

Cisco Webex Report Dashboard

Automated Analytics inside Power BI

Expo XT utilizes Power BI to transform your CDR into powerful data visuazliations. Plus, search, analyze, and share your insights with role-based permissions.

Call Flow Tracking from Start to End:

Detailed call flow reports and cradle-to-grave dashboards detail a call sequence from start to finish

Cisco Call Quality Metrics:

Improve performance with an in-depth analysis of call quality, including metrics such as jitter, latency, and packet loss

View Activity Reports

Utilize individual and team-based performance stats such as call handling time and answered calls

Learn about Cisco CUCM Analytics in Under 60 Seconds!

Expo XT enables Cisco users to make informed, data-driven decisions that will maximize your Cisco investment. Dive deep into communication patterns across all modalities, including messages, meetings, and voice calls.

Learn More about Expo XT for Cisco Suite

Get more out of your Cisco investment and learn how Expo XT can help. Download our datasheet for a quick reference to the ways Expo XT integrates with all your Cisco tools for better collaboration and communication enterprise-wide.