Easily track your calls across your UC Network! Get detailed analytics on Hunt Pilots and Call Queues including abandoned calls, wait times, and agent availability.
Troubleshoot poor voice quality instantly. Expo XT visualizes Call Management Records (CMR) to pinpoint jitter, latency, and packet loss issues on specific endpoints or gateways.
Overcome Cisco's default data purge. Store your Call Detail Records (CDR) indefinitely for compliance, long-term trend analysis, and capacity planning.
Stop guessing where calls were dropped.
Expo XT visualizes the entire lifecycle of a call. Trace a call from the SIP Trunk,
through the IVR, to the Hunt Group, and finally to the agent. See every transfer,
hold, and conference in a simple visual timeline.
Don't let cloud migration break your reporting.
As you migrate from on-premise Cisco UCM to the cloud, data silos often emerge.
Expo XT eliminates this by ingesting data from both Webex Calling and
legacy Call Manager into a single pane of glass.
Whether you are 100% on-prem, 100% cloud, or somewhere in between, get a unified
view of your organization's communication performance.
Proprietary dashboards lock you in. Expo XT gives you the freedom of the industry standard.
Edit reports on the fly. No SQL coding required. Just drag, drop, and visualize your Cisco data.
Get notifications when emergency numbers are dialed, including location data from Cisco Emergency Responder.
Analyze SIP trunk capacity on your CUBE routers to prevent busy signals and right-size your carrier spend.
Schedule daily, weekly, or monthly PDF/Excel reports sent directly to department managers.
Request the datasheet or schedule a personalized demo to see your own data in Expo XT.