Supercharge your business with Expo XT Collaboration Analytics and unlock valuable insights into customer interactions, team collaboration, and enterprise-wide communication trends. Our UCC solution seamlessly integrates with popular collaboration and voice communication tools like Microsoft Teams, Zoom, and Cisco Webex/Suite, Expo XT enables you to make informed, data-driven decisions.
Dive deep into communication patterns across all modalities with chat, voice, and meeting reports.
Multiple platforms, multiple communication modalities, one UC reporting solution. Expo XT aggregates data from multiple sources to deliver complete, crystal clear insights on the entire communication network.
Expo XT can blend UC and UCaaS call analytics data with on-premise PBX cdr reporting for easy reporting and total insight regardless of the communication platform.
Every chat, video meeting, and voice call can be extracted and reported on with Expo XT so you can glean insight on customer behavior and communication preferences.
Expo XT uses predictive analytics to detect call trend patterns and anticipate peak call volume, enabling you to proactively respond to trends.
Detailed Metrics
Insights
Communication
Decision-Making
Analytics
Chat. Meeting. Call.
Unneccesary meetings cost businesses millions each year.
Expo XT’s dashboards offer historical data and trends, enabling supervisors to identify call patterns, anticipate peak call periods, and allocate resources effectively to improve communication channels,
increase productivity and minimize customer wait times.
Manage meeting duration and participant numbers to find inefficient communication channels that are costing productivity time.
Metropolis solutions uses Natural Language Processing (NLP) to extract, transcribe and analyze voice calls and recordings.
Identify where teamwork is thriving and where improvement is needed. Expo XT provides valuable insights by measuring key performance indicators (KPIs) related to user adoption of collaboration tools, employee engagement, and meeting efficiency.
Got Teams? Zoom? Webex? Mitel? NEC? Avaya CM? Cisco CUCM?
Get one solution to manage reporting on every chat, meeting, and voice call across the ENTIRE enterprise.
CQD data is at your fingertips to see all your analytics quickly. Our preset filters will steer users in the right direction. Scheduled or one-click reports, whatever you need effortless and instantly.
FOR TEAMS
Expo XT reveals insights on every chat, video, and voice interaction for comprehensive usage adoption, productivity and collaboration statistics. Expo XT reports on EVERYTHING Cisco.
FOR WEBEX
Expo XT collects data Cisco CUCM and the entire Cisco Suite to deliver a comprehensive picture of every message, meeting, and voice call, from UC and UCaaS to legacy Cisco PBX data.
FOR CISCO
Get the most from your Zoom investment! From Zoom Phone, Zoom Meeting, and Zoom Chat, Expo XT offers a comprehensive view of your team's communication in all channels.
FOR ZOOMTurn your communication data into valuable insights with Expo XT. Seamlessly connect your chat, voice, and meeting data into one easy UC reporting platform. Get instant access here!
Test Drive Expo XT!