Best Practices Guide for Call Reporting and Call Accounting Software
Internal 911 Alerts Comply with Karis Law
Uccx vs CUCM Native Queue
Affordable Cheap Call Reporting and Call Tracking Software
QLive Award Winning
SMDR reporting software

Reporting, Call Center Wallboards and Alerts

Solutions for Every Business

Metropolis develops call center, call accounting, 911/emergency management and telemanagement applications for businesses of all types in the US and abroad. Their easy to use applications provide advanced call notifications, over 250+ report templates, toll fraud detection and trunk analysis tools help organizations reduce liability, increase revenue, minimize expenses and boost productivity. We have your solution.

QLive Live Queue Tracking

QLive is a live queue and agent activity monitoring solution that integrates with, or without, a contact center to enable businesses to track KPI's, manage agent activity, and gain live, cradle-to-grave call information for their call center team. Learn More

XT Telemanagement

XT Telemanagement for the Enterprise provides businesses with advanced customization models, dynamic reporting features, and by-site alarming for insight into the enterprise. Learn More


OfficeWatch Call Reporting for Business is the telecom dashboard businesses need to manage call expenses, track productivity and detect phone abuse and toll fraud. Learn More


ProfitWatch Call Accounting for Hospitality provides customized bill back and seamless PBX and PMS interface for hotels, resorts, spas, casinos, and cruise lines. Learn More


Telemanagement Features

Feature Highlights

911 Alert Notification

911 Alerts

If an ambulance shows up at your business, do you know who needs help?

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toll fraud alarm

Toll Fraud Alerts

Is a $30,000 phone bill at the end of the month the first notice you receive that your VoIP was hacked?

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call reporting and call tracking

Detailed Reports

Put your thumb on the pulse of your business. Dyanamic reports provide visibility into key calling trends.

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trunk line analysis

Trunk Analysis

A missed call is a missed opportunity. Are your customers receiving a busy signal?

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