SMDR reporting software

Reporting, Call Center Wallboards and Alerts

Free Call Accounting Demo!
Bringing Visibility to YOUR Business.


MWOSB
Solutions for Every Business

Metropolis develops call center, call accounting, 911/emergency management and telemanagement applications for businesses of all types in the US and abroad. Their easy to use applications provide advanced call notifications, over 250+ report templates, toll fraud detection and trunk analysis tools help organizations reduce liability, increase revenue, minimize expenses and boost productivity. We have your solution.

QLive Live Queue Tracking

QLive is a live queue and agent activity monitoring solution that integrates with, or without, a contact center to enable businesses to track KPI's, manage agent activity, and gain live, cradle-to-grave call information for their call center team. Learn More

XT Telemanagement

XT Telemanagement for the Enterprise provides businesses with advanced customization models, dynamic reporting features, and by-site alarming for insight into the enterprise. Learn More

OfficeWatch

OfficeWatch Call Reporting for Business is the telecom dashboard businesses need to manage call expenses, track productivity and detect phone abuse and toll fraud. Learn More

ProfitWatch

ProfitWatch Call Accounting for Hospitality provides customized bill back and seamless PBX and PMS interface for hotels, resorts, spas, casinos, and cruise lines. Learn More

 

call accounting software

How can we help?

CDR reporting software

News Releases

12.17.18 Trump Hotel NY Selects ProfitWatch
  --------------------
10.29.18 Metropolis Named Top 20 Contact Center Solution Provider
  --------------------
06.27.18 Metropolis Wins TMC Labs Innovation Award for QLive
  --------------------
05.31.18 Metropolis Advances Call Analytics at Cisco LIVE
  --------------------
03.29.18 Call Reporting Helps Non-Profit Hospital
  --------------------
More News
Telemanagement Features

Feature Highlights

911 Alert Notification

911 Alerts

If an ambulance shows up at your business, do you know who needs help?

Learn More
toll fraud alarm

Toll Fraud Alerts

Is a $30,000 phone bill at the end of the month the first notice you receive that your VoIP was hacked?

Learn More
call reporting and call tracking

Detailed Reports

Put your thumb on the pulse of your business. Dyanamic reports provide visibility into key calling trends.

Learn More
trunk line analysis

Trunk Analysis

A missed call is a missed opportunity. Are your customers receiving a busy signal?

Learn More