Avaya Call Reporting Solutions

Avaya Call Tracking image with text over an image of a PBX Avaya Enterprise Collaboration Solutions

Metropolis Corp is an Avaya DevConnect partner, and our solutions are compliant with key collaboration solutions from Avaya. XT2 Enterprise Telemanagement, OfficeWatch Call Reporting for Business, as well as ProfitWatch Call Accounting for Hospitality offer easy-to-use dashboards to reveal critical communication data, and have expense reducing features such as carrier bill audits, toll fraud detection, and expensive call alerts, along with advanced reporting tools. Plus 911 alerts let you know if there is an emergency call placed from anywhere on the property, even if you have multiple sites.

Avaya Compatabilitiy:

  • Aura Communication Manager
  • Avaya Cloud Office
  • Avaya IP Office
  • Avaya Call Center Elite
  • Legacy Avaya Legend
  • Legacy Definity Series
  • Legacy Merlin Magix
  • Legacy Nortel Meridian Series
  • Legacy Nortel Communications Manager
  • Legacy Nortel SL-1
  • Legacy Nortel Norstar

"My experience with Metropolis Corp and in using their AgentWatch and OfficeWatch Solutions, is that they provide not only the most cost effective solutions in the industry, but also the most robust and easy to use. They are perfect for business partners as well as end users,”

Jeff Bloom, Avaya Channel Account Manager