MANUFACTURING GIANT OWENS CORNING SELECTS OFFICEWATCH
FORT LAUDERDALE, Florida – Dec 30, 2009--Metropolis, a leading manufacturer of telemanagement solutions for businesses, is pleased to announce that Owens Corning, the world’s leading manufacturer of fiberglass, has selected OfficeWatch for Business for use at its headquarters. The headquarters are located in Toledo, Ohio and is comprised of 18,000 employees. The company chose OfficeWatch due to its ability to monitor incoming and outgoing calls to/from their employees at the Toledo office and store historical call data indefinitely. Owens Corning is also using OfficeWatch to analyze traffic patterns from its in-house call center. To accomplish this, OfficeWatch integrated with Owens Corning’s Cisco and Nortel PBXs, allowing OfficeWatch to consolidate the data from both switches and create reports that can be easily accessed via the Internet and/or the existing network.
Why Choose Telemanagement for Manufacturing
Owens Corning invented glass fiber and glass fiber insulation over 50 years ago. Over the years, by developing a world-class science and technology team, Owens Corning has successfully expanded applications for glass fiber materials and is the world's leading producer of glass fiber materials used in composites. Today, the company has become a leading home building products company, is publicly traded on the New York Stock Exchange, and employs over 20,000 people.
Metropolis has been a provider of powerful telemanagement solutions for manufacturing businesses since 1993, with countless installations throughout the United States and North America. Headquartered in Fort Lauderdale, Florida, Metropolis provides OfficeWatch for Business directly to end-users and select resellers globally.