Fort Lauderdale , Florida (December 15, 2010) – Metropolis, a premier telemanagement solutions provider, announces ARRIS Group’s decision to utilize Metropolis’ OfficeWatch as their organization’s telemanagement solution. ARRIS required multi-site licenses internationally, which Metropolis easily provided with OfficeWatch. They also selected OfficeWatch due to the software’s unique capabilities such as 911 emergency call alerts, call tracking management tools and other exclusive features.

Why Arris Chose OfficeWatch Telemanagement

While ARRIS corporate headquarters are located in Suwanee, Georgia, some of their other locations where they integrated OfficeWatch include Barcelona, Spain; Amsterdam, The Netherlands; São Paulo, Brazil; Shanghai, China; Seoul, Korea; Tijuana, Mexico; Cork Ireland; Santiago, Chile; and Tokyo, Japan.

ARRIS is a global communications technology company specializing in the design, engineering and supply of broadband services for residential and business customers around the world. The company gives broadband operators the tools and platforms they need to deliver reliable telephony, demand driven video, next generation advertising and high speed data services.

About Metropolis

Metropolis is an elite telemanagement solutions provider that has designed, developed and produced cutting-edge software applications for all types of businesses. The company’s distinctive product offerings, OfficeWatch and ProfitWatch, are completely user-friendly, flexible, customizable and offer exclusive features. OfficeWatch is for businesses in the small-to-medium, enterprise, education, energy, financial, government, healthcare, legal, manufacturing, retail and technology sectors, to name a few, and ProfitWatch is geared towards the hospitality industry. Most recently, Metropolis launched AgentWatch, another real-time software solution designed specifically for call centers.

With headquarters located in Fort Lauderdale, Florida, Metropolis provides solutions to businesses throughout North America as well as on a global scale. For more information, please visit


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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