DEERFIELD BEACH , Florida - December 06, 2004 -- Metropolis, a leading provider of call accounting solutions for the hospitality industry and general businesses, is
pleased to announce that ProfitWatch Hotel Call Accounting is now a certified Avaya
DevConnect product. To be certified, ProfitWatch underwent extensive testing by Avaya engineers to ensure seamless integration and is one of only two call accounting products currently certified in the Avaya DevConnect program. “Avaya is both a leader and pioneer in business telecommunications and we look forward to providing their resellers and business partners with our top-rated call accounting products,” said Erynn Dalton, Vice-President of Sales and Marketing for Metropolis.

The global-reaching DeveloperConnection (DevConnect) Program combines the capabilities of Avaya market-leading communications technologies with the innovative products of a unique group of third-party developers. For the past two years, DevConnect has been working with these developers to create some of the world's finest communications solutions. The DeveloperConnection Program taps experienced business and technology market leaders selected by Avaya for their expertise in hardware, software and other services.

DevConnect Avaya Call Accounting Solution Requirements

Prior to being accepted into the program, candidates must:

  • Be in business for a minimum of one (1) year
  • Be in good financial health, as defined by Avaya
  • Have product(s) that are generally available in the marketplace or
    have product(s) or custom applications currently under development
  • Have reputable customer references, a sales channel and product
    support organization

Metropolis has been a provider of call accounting software for both the hospitality industry and general businesses since 1993. Headquartered in San Diego, California, Metropolis markets ProfitWatch for Hotels and OfficeWatch for Businesses both domestically and internationally through direct and indirect sales with select OEM agreements.

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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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