Fort Lauderdale , Florida (November 15, 2011) Metropolis, a premier telemanagement solution provider, is pleased to announce that ProfitWatch was chosen by WindSong Resort due to its ability to accurately track and bill back phone calls, as well as provide management and security with emergency notifications via email, text, and screen pop-up.

Nestled between miles of luxurious white ocean sands and the turquoise waters of Turks and Caicos is the four-story Windsong Resort.  Grace Bay, which is home to some of the finest Turks and Caicos hotels has been recognized by the World Travel Awards as the World's leading beach and the leading destination. With the popularity of the resort increasing, the hotel executives needed an improved system to manage their call tracking and guest billing procedures. 

About ProfitWatch

ProfitWatch integrates seamlessly with any PBX and Property Management System and allows hospitality users to easily and accurately report on call usage.  Additionally, Windsong Resort is able to customize client billing rates, and even set-up promotions to entice guests to use their in-room phones instead of personal cell phones.  The resort selected the Enterprise version of ProfitWatch with includes TrafficWatch, a unique a graphical trunk analysis utility.  With TrafficWatch, Windsong Resort can serve as their own telecom consultant to periodically review their phone line usage and forecast their telecom needs to reduce costs and prevent busy signals for their callers. 

About Metropolis

Metropolis, Inc. is a progressive telemanagement solutions provider that has designed, developed and produced cutting-edge software applications for all types of businesses since 1993.  Headquartered in Fort Lauderdale, Florida, Metropolis provides solutions to businesses throughout North America as well as on a global scale.


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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