FORT LAUDERDALE, Florida – November 5, 2009-- Metropolis, a leading provider of telemanagement solutions, and Altura Communication Solutions, one of Avaya’s largest reseller partners, are pleased to announce that they have been selected by the state of Pennsylvania to provide Metropolis’ OfficeWatch for Business.

OfficeWatch's call reporting and telemanagement system was deployed as part of Pennsylvania's safety and security protocol. OfficeWatch provides the ability to track and report on incoming and outgoing call activity within the prison. This capability alone was seen as a vital tool in maintaining a safe environment, mitigating risk, and providing effective emergency response and instant 911 alerts.

“Because of the features and capabilities of OfficeWatch, not only do the prisons adhere to state laws and regulations, they also have an advanced toolset to properly manage their phone system, reduce billing, and more effectively monitor their staff and inmate population,” says Michael Cappiello, Account Manager for Altura Communications Solutions. OfficeWatch is currently being utilized at four correctional institutions throughout the state of Pennsylvania, including Pittsburgh, Dallas, Bellefonte and Cambridge Springs.

Altura specializes in providing network solutions and support services to enterprises throughout North America. Ranked as the number one enterprise service and support organization by the Telecom Manager Voice Report for nine consecutive years, Altura specializes in deploying solutions which improve organization efficiency and result in bottom line cost savings.

Altura Communication Solutions

Headquartered in Fullerton, California, Altura Communication Solutions sells and services a variety of products, including voice over IP switching systems, unified communication systems, contact centers, multi media conferencing systems, network system management tools, data switching and routing products. The company has nationwide service capabilities and an enterprise customer base of more than 2,500 companies in the financial, education, health care and government markets. To learn more about Altura's solutions and service capabilities, please visit the corporate website at: or call Altura toll free at: (800) 654-0715.

About Metropolis

Metropolis has been a provider of call accounting and telemanagement solutions for government agencies, private businesses and the hospitality industry since 1993, with several thousand installations throughout the United States and North America. Headquartered in Fort Lauderdale, Florida, Metropolis provides OfficeWatch for Business and ProfitWatch for Hotels directly to end-users and select resellers globally.


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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