SAN DIEGO, California - November 05, 2000 -- Metropolis, a provider of call accounting to the hospitality industry, has announced that installation of ProfitWatch Hotel Call Accounting System for Candlewood Suites’ properties is now complete. ProfitWatch is a cutting-edge, Windows-based call accounting system that was created by Metropolis and is known throughout the hospitality industry for its ease of use and unique features.

ProfitWatch Call Accounting and InnCharge PMS

In addition to using ProfitWatch, Candlewood has also installed InnCharge Call Accounting; a robust and feature-rich call accounting system designed by Metropolis to co-reside on InnOvation Voice Technologies’ InnLine 2020 voice mail platform. Metropolis has been providing call accounting to InnOvation Voice Technologies since April 2000 .

InnLine 2020, InnOvation Voice Technologies’ flagship product, is the first of its kind to combine voice messaging, interactive voice response, fax, and other technological advances into one system. It has been installed in over 3,500 properties including Hampton Inn, Marriott Hotels, Holiday Inn, Embassy Suites, Quality Inn, Ramada, Homewood Suites, and numerous independent properties.

Candlewood Suites is a leading extended stay hotel chain that is rapidly gaining national brand awareness with more than 75 properties open or under construction in 29 states. Candlewood Hotel Company, Inc. (Nasdaq: CNDL) owns, operates and franchises Candlewood Suites, which targets mid-market business travelers and others on short or long-term stays.

Metropolis is a progressive software company that has been a provider of call accounting software for both the hospitality industry and general businesses since 1993. Headquartered in San Diego, California, Metropolis specializes in the hospitality industry and markets its call accounting products, ProfitWatch for Hotels and OfficeWatch for Businesses, both domestically and internationally through direct and indirect sales with select OEM agreements.

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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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