FORT LAUDERDALE, Florida – November 1, 2007 Metropolis, a leading provider of call accounting solutions for the hospitality industry and general businesses, is pleased to announce that ProfitWatch Hotel Call Accounting has been selected for use at Canyon Ranch’s newest facility, Canyon Ranch Living, in Miami, Florida. ProfitWatch has been used at Canyon Ranch’s signature resorts and spas in Tucson, Arizona and Lenox, Massachusetts since 1999.

Combining a modern boutique hotel with luxurious residences, Canyon Ranch Living Miami boasts Southern Florida’s largest wellness spa, extensive fitness facilities, and a multitude of health opportunities. The historic Carillon Hotel has been restored and infused with the Canyon Ranch spirit of health, fitness and personal attention. The property includes 150 luxurious guest suites, fitness center, cordial gathering spaces and a 36-story, 207-unit condo tower.

Metropolis has a History with Luxury Properties

Metropolis has been a key provider of call accounting software for businesses and the hospitality industry since 1993, with several thousand installations throughout North America, the Caribbean and Latin America. Headquartered in Fort Lauderdale, Florida, Metropolis provides ProfitWatch Hotel Call Accounting and OfficeWatch Call Accounting for Business directly to end-users and select resellers globally.


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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