FORT LAUDERDALE, Florida – September 26, 2009--Metropolis, a leading manufacturer of telemanagement solutions for government, is pleased to announce that the influential federal government agency, USAID, has selected OfficeWatch for Business for use at its Senegal location. OfficeWatch for Business is a Windows-based telemanagement system that tracks all incoming and outgoing telephone traffic and provides historical reports to authorized users. Additionally, OfficeWatch alerts users of suspicious telephone activity that could indicate toll fraud and/or telephone hackers.

USAID had previously implemented OfficeWatch at its Baghdad headquarters in January 2009 and, due to the success of that implementation, chose to add an additional OfficeWatch system in Senegal. For the Senegal location, USAID selected the Enterprise version of OfficeWatch, which allows users access to reports and other functionality via the Internet or client PCs. The Enterprise version of OfficeWatch also includes TrafficWatch, a graphical trunk analysis utility that provides in-depth information on trunk usage and inbound and outbound telephone traffic.

USAID is an independent federal government agency that receives foreign policy guidance from the U.S. Secretary of State and supports long-term and equitable economic growth. USAID advances foreign policy objectives by supporting agriculture, trade, global health, democracy, conflict prevention and humanitarian assistance throughout five regions in the world: Sub-Saharan Africa, Asia, Latin America and the Caribbean, Europe and Eurasia and the Middle East. Headquartered in Washington, D.C., USAID has field offices throughout the world and has working relationships with more than 3,500 American companies and over 300 U.S.-based private volunteer organizations .

Metropolis has been a provider of call accounting and telemanagement solutions for federal, state and local government agencies since 1993, with countless installations throughout the United States and North America. Headquartered in Fort Lauderdale, Florida, Metropolis provides OfficeWatch Call Accounting for Business and ProfitWatch Hotel Call Accounting directly to end-users and select resellers globally.


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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