DEERFIELD BEACH , Florida - June 23, 2003 -- Metropolis, an innovator of call accounting technology for the hospitality industry, introduced a web-enabled version of its ProfitWatch Hotel Call Accounting solution at Hitec 2003. ProfitWatch for the Web allows hoteliers access to ProfitWatch via the web, a feature that was tailored to users with several properties. “Many of our customers with multiple properties have been clamoring for a call accounting system that will allow them to monitor their properties’ telecom data from their own offices- ProfitWatch’s new web functionality allows them to do this from anywhere with an Internet connection” said Justin Higgs, Metropolis’ Product Manager .

ProfitWatch Hotel Call Accounting is one of the most widely-used call accounting systems in hospitality due to its innovative features, easy-to-use Windows interface and unparalleled tools for reporting, billing, and tracking administrative and guest phone calls. Some of ProfitWatch’s unique features include hotspot maps and bubble pricing, which help hoteliers increase telephone revenue while lowering preventable expenses such as toll fraud .

Metropolis is a progressive software company that has been a provider of call accounting software for both the hospitality industry and general businesses since 1993. Headquartered in Deerfield Beach, Florida, Metropolis specializes in the hospitality industry and markets ProfitWatch Hotel Call Accounting both domestically and internationally through direct and indirect sales with select OEM agreements .

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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hospitality call accounting, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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