FORT LAUDERDALE, Florida – May 11, 2010-- Metropolis, a leading manufacturer of telemanagement solutions for the financial sector, is pleased to announce that City National Bank, a leading bank in California, has selected OfficeWatch for use at its 13 locations, located throughout Northern and Southern California. The company chose OfficeWatch due to its ability to bill back its individual branches based on departmental telephone usage. In addition, City National Bank required a telemanagement system that would allow them to track all incoming, outgoing and internal phone calls and archive them for an indefinite period of time.

Founded in 1954 in the Southern California area by a small group of entrepreneurs, City National Bank expanded to Northern California in 2000 with the purchase of The Pacific Bank, followed by the acquisition of Oakland-based Civic BanCorp in 2002. City National Bank also opened a New York office in 2002 in order to better serve their California clients who do business on both coasts, as well as Manhattan clients. City National Bank has been recognized by Barron’s as one of America’s top wealth managers nine years in a row.

Metropolis has been a provider of telemanagement solutions for the financial sector and related businesses since 1993, with several thousand installations throughout the United States and North America. Headquartered in Fort Lauderdale, Florida, Metropolis provides OfficeWatch for Business directly to end-users and select resellers globally.


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hospitality call accounting, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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