FORT LAUDERDALE, Florida – Feb 23, 2010-- Metropolis, a leading provider of telemanagement solutions for the hospitality industry, is pleased to announce that ProfitWatch for Hotels has been selected for use at the 415-room Crowne Plaza in downtown Seattle, Washington. ProfitWatch is the preferred call accounting choice for InterContinental Hotels Group (IHG), one of the world’s leading hotel management companies that also owns the Crowne Plaza brand. The Crowne Plaza Seattle selected the Web version of ProfitWatch, which allows an unlimited number of authorized users access to ProfitWatch’s reports and status updates via the Internet.

ProfitWatch is Preferred IGH Call Accounting

Crowne Plaza Hotel Seattle is a previous recipient of the Torchbearer Award, which recognizes the top 5% in guest satisfaction for all 3,900 IHG hotels. In addition, Crowne Plaza Seattle was recently awarded the 2 Green Eco-Leaf Rating by completing a 70 point comprehensive eco-audit survey administered by the online social network of environmentally friendly travel. Crowne Plaza Seattle is one of only six Green lodging properties in Seattle,WA to receive the Green Eco-Leaf Rating.

Metropolis has been a provider of telemanagement solutions for the hospitality industry since 1993, with several thousand installations throughout North America, the Caribbean and Latin America. Headquartered in Fort Lauderdale, Florida, Metropolis provides ProfitWatch for Hotels and OfficeWatch for Business directly to end-users and select resellers globally.


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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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