Metropolis is Awarded 2018 TMC Labs Innovation Award

Best Call Center Software Award

Metropolis Honored for Ground-Breaking Contributions

Fort Lauderdale , Florida (Jun 27, 2018): Metropolis Corp announced today that TMC, a global, integrated media company, has named QLive as a 2018 TMC Labs INTERNET TELEPHONY Innovation Award winner presented by INTERNET TELEPHONY magazine.

The TMC Labs INTERNET TELEPHONY Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The awards are bestowed to those companies demonstrating ground-breaking contributions to the industry.

QLive, a live queue and agent monitoring solution, has carved a new niche in the telephony industry by focusing on features that benefit the informal call center space. QLive's wallboards and dashboards are designed to help management teams to oversee the availability of their agents as well as their call status at all times. They also can follow a call as it flows from ACD through to hunt pilots, all the way to call completion with cradle-to-grave reporting. Their features rival those of larger, more expensive call center solutions without the complexity or cost, and integrate directly with Avaya and Cisco PBX systems without third-party licenses.

"The TMC Labs INTERNET TELEPHONY Innovation Award represents the best and the most unique products and services that this industry has to offer. Metropolis Corp has proven their commitment to quality and the further development of the IP communications industry through its QLive solution" stated Rich Tehrani, CEO, TMC. "Congratulations to the entire team at Metropolis for earning this great honor."

The 2018 TMC Labs Innovation Award winners will be highlighted on TMCnet and INTERNET TELEPHONY magazine's online news portal.

About Metropolis Corp.

Metropolis Corp is a software company headquartered in Fort Lauderdale, Florida that develops telemanagement, call accounting, call reporting and call center / queue management solutions that help customers improve their voice network in the US and across the globe. To learn more about Metropolis, please visit

About TMC

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