OfficeWatch
Call Accounting for Windows® easily handles heavy call volume
for colleges and universities by utilizing the efficient speed
of C++ and the robust power of the SQL report engine, reliably
processing and billing calls from thousands of extensions. In
addition, by tracking and billing calls in real-time, authorized
users can create up-to-the-minute reports and monitor phone usage
from their own desks with the LAN-enabled OfficeWatch Enterprise.
OfficeWatch users are given substantial billing flexibility, including
the ability to easily configure mark-ups and surcharges for Local,
Local-Toll, In-State, Long Distance and International calls, build
custom rate tables and bill various types of calls on a timed
basis (including incoming calls).
OfficeWatch
also supports an unlimited number of authorization codes and provides
comprehensive reporting and invoicing capabilities for each student
or staff member assigned to a code.
While
over 100 comprehensive reports are included within OfficeWatch
that detail specific extensions, departments and authorization
codes, users who wish greater reporting flexibility may export
OfficeWatch's call data into 3rd party reporting programs such
as Excel and Crystal Reports.
For
added functionality, TrafficWatch is a sophisticated utility within
OfficeWatch Enterprise that helps users efficiently monitor call
traffic and analyze trunk usage. Interactive bar and line graphs
present users with up-to-the-minute information on the number
of incoming and outgoing calls, and accurate trunk statistics
are provided to help users decide upon the optimum allocation
of resources and the most effective measures for saving money.
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