ProfitWatch Hotel Call Accounting for Windows® is installed in some of North America's most prestigious resorts and can easily handle the additional call accounting needs that are required of large properties. Hotels that host conventions, for example, can use ProfitWatch's numerous pricing tiers which allow users flexibility in billing for groups that negotiate special phone rates.

ProfitWatch Call Accounting software also has the ability to plot incoming calls and view them by state, region or country on the user-friendly Hot Spot maps. Hoteliers can use this feature to tangibly track the success of their advertising and marketing campaigns by viewing and analyzing incoming calls from each geographic region.

ProfitWatch Call Accounting also includes enhanced reports which can be automatically scheduled and printed or emailed, in-depth caller profiles, color-coded Hot Spot indicators representing outgoing departmental calls, taxing flexibility and purge/archive alarms. These and many other innovative features which are unique to ProfitWatch Hotel Call Accounting help to decrease the amount of time hoteliers must spend analyzing the data from the call accounting application.

Additionally, because it utilizes the efficient speed of C++ and the robust power of the SQL report engine, ProfitWatch Call Accounting can easily manage heavy call volume, reliably processing calls from thousands of extensions.

For added functionality, TrafficWatch is a sophisticated utility which helps hoteliers efficiently monitor call traffic and analyze trunk usage. Interactive bar and line graphs present users with up to the minute information on the number of incoming and outgoing calls, and accurate trunk statistics are provided to help users decide upon the optimum allocation of resources and the most effective measure for saving money.

Highlights

  • Accurate and flexible billing
  • Automatic report generator
  • Windows® 98, NT or 2000
  • Trunk usage analysis utility
  • Long duration/threshold billing
  • Comprehensive, hotel-focused reports
  • LAN-enabled (optional)
  • Import and export data to and from ProfitWatch
  • Pager notification of 911 and PBX/PMS interface interruption
  • Fast and reliable real-time call processing
  • Onscreen Call Volume and Profit Graphs
  • Support for an unlimited number of authorization codes
  • 24/7 live technical support included
  • Rate table and area code updates from iInternet
  • Invoicing report allows for billing of equipment rental and telephone usage

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