OfficeWatch Call Accounting for Windows® processes heavy call volume for large corporations with ease by utilizing the efficient speed of C++ and the robust power of the SQL report engine, reliably processing incoming, outgoing and internal calls from thousands of extensions in real-time.
While over 100 comprehensive reports are included that detail specific extensions, departments, and account codes, users who wish greater reporting flexibility may also export OfficeWatch's call data into 3rd party reporting programs such as Excel and Crystal Reports. Users may schedule reports to be automatically created and emailed to them on a daily, weekly or monthly basis.
Authorized
users can create up-to-the-minute reports and monitor employee productivity
from their own desks with the optional OfficeWatch for the Web and
OfficeWatch Enterprise. For added functionality, TrafficWatch is
a sophisticated utility within OfficeWatch Enterprise that helps
users efficiently monitor call traffic and analyze trunk usage both
graphically and statistically.
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