Fort Lauderdale, Florida (August 27, 2013) –Metropolis Technologies, Inc., a premier telemanagement and call accounting solution provider, announced today that the Hard Rock Hotel Palm Springs chose ProfitWatch Call Accounting to provide revenue generation and liability reduction with advanced call tracking and alerting features.
Located in the resort destination of Palm Springs, the Hard Rock Hotel offers guests an oasis from the desert heat. The stylish 163 guest room hotel features upscale amenities and strives to treat all guests like rockstars. When they needed a scalable call accounting solution that would integrate with their NEC phone system, Hard Rock turned to ProfitWatch Call Accounting.
ProfitWatch accurately tracks and reports on all call data from the phone system and includes easily configured rate tables to help hospitality customers to generate revenue. The system also includes 911 alerts and connectivity alarms. These alert notifications help properties to reduce liability and increase response time by notifying management via email, text message, and screen popup in the event an emergency call is dialed anywhere on the property or if the system is not receiving data from the PMS or PBX.
To learn more about Metropolis’ call accounting, call reporting, or telemanagement products, please visit http://www.metropolis.com.
Metropolis Technologies, Inc. is a leading telemanagement solution provider for telecom management and call accounting. The company’s distinctive product offerings, OfficeWatch Telemanagement, ProfitWatch Call Accounting, and XT Telemanagement for the enterprise provide visibility through call tracking, easy to use bill back, robust reporting modules, and expense management. Headquartered in Fort Lauderdale, Florida, Metropolis has provided solutions to businesses throughout North America as well as on a global scale since 1993.
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