Fort Lauderdale , Florida (Jun 27, 2018): Metropolis Corp announced today that TMC, a global, integrated media company, has named QLive as a 2018 TMC Labs INTERNET TELEPHONY Innovation Award winner presented by INTERNET TELEPHONY magazine.
The TMC Labs INTERNET TELEPHONY Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The awards are bestowed to those companies demonstrating ground-breaking contributions to the industry.
QLive, a live queue and agent monitoring solution, has carved a new niche in the telephony industry by focusing on features that benefit the informal call center space. QLive's wallboards and dashboards are designed to help management teams to oversee the availability of their agents as well as their call status at all times. They also can follow a call as it flows from ACD through to hunt pilots, all the way to call completion with cradle-to-grave reporting. Their features rival those of larger, more expensive call center solutions without the complexity or cost, and integrate directly with Avaya and Cisco PBX systems without third-party licenses.
"The TMC Labs INTERNET TELEPHONY Innovation Award represents the best and the most unique products and services that this industry has to offer. Metropolis Corp has proven their commitment to quality and the further development of the IP communications industry through its QLive solution" stated Rich Tehrani, CEO, TMC. "Congratulations to the entire team at Metropolis for earning this great honor."
The 2018 TMC Labs Innovation Award winners will be highlighted on TMCnet and INTERNET TELEPHONY magazine's online news portal.
Metropolis Corp is a software company headquartered in Fort Lauderdale, Florida that develops telemanagement, call accounting, call reporting and call center / queue management solutions that help customers improve their voice network in the US and across the globe. To learn more about Metropolis, please visit http://www.metropolis.com.
Through education, industry news, live events and social influence, global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. For more information, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet For more information about TMC, visit www.tmcnet.com.
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