Fort Lauderdale , Florida (June 5, 2012)Metropolis Technologies [Booth 2234] is excited to offer Cisco LIVE! attendees a sneak peek of their latest telemanagement solution, OfficeWatch XT! Cisco LIVE! 2012 will be held at the San Diego Convention Center from June 10th – June 14th, 2012 and offers education and training from Cisco experts and organizations from around the nation.
The new OfficeWatch XT telemanagement application is designed to help Cisco customers from the healthcare, education, government and financial sectors to gain visibility into the enterprise through improved call reporting, 911 alert notifications, toll fraud detection, trunk analysis and more. Among the enhanced features include new reporting options and a dashboard with top-10 tabs listing the most expensive, frequently dialed, and high cost calls to enable users to get an at-a-glance view of all call activity in their organization. Office Watch XT will still offer users the popular features they have come to expect from OfficeWatch including:
Email, SMS, and screen pop-up with audio notify users when an emergency call has been placed, identifying the extension, department, even building location of the 911 call.
Users can automatically email, save to file, and print reports for all inbound, outbound, and internal calls. Reports include longest calls, phone company audit reports, and most expensive calls.
OfficeWatch send alerts via email and screen pop-up for any suspicious call patterns including international calls, calls after hours, long duration calls, and suspicious call activity.
Users can utilize the TrafficWatch feature to prevent callers from receiving busy signals and reduce trunk expenses by monitoring trunk capacity with minute-by-minute activity to optimize trunk usage.
OfficeWatch helps businesses to efficiently manage multiple office locations with centralized reporting of all inbound, outbound, and internal calls.
Metropolis is offering a free OfficeWatch XT demonstration on July 17, 2012 at 2 pm (EST). To register, go to http://www.metropolis.com/cisco.html or visit booth 2234 at Cisco LIVE! One lucky demo attendee will receive an IPAD!
Metropolis Technologies, Inc. is a leading telemanagement solution provider for telecom management and call accounting. The company’s distinctive product offerings, OfficeWatch, ProfitWatch, and AgentWatch provide visibility through call tracking, robust reporting modules, expense management, and trunk analysis. Headquartered in Fort Lauderdale, Florida, Metropolis has provided solutions to businesses throughout North America as well as on a global scale since 1993 http://www.metropolis.com.
6278 N. Federal Highway, #413
Ft. Lauderdale, FL 33308
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