Fort Lauderdale , Florida (March 11, 2013) - Metropolis Technologies is pleased to announce the release of OfficeWatch XT, a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility.
The solution will still offer customers the ease of use they have come to expect from Metropolis products as well as include new features and improved functionality.
OfficeWatch XT includes enhanced 911 alert tools to allow users to reduce their liability with improved alarming. The solution notifies key personnel when an emergency call has been placed and assists staff to quickly determine misdials from a true crisis.
Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation.
OfficeWatch XT includes a flexible reporting engine that gives users the freedom to automatically schedule reports for multiple departments, divisions, or business sectors without interrupting telecom administrators. Users can also pull ad hoc reports from over 200 out-of-the box templates or access custom fields, grouping, and export options to generate a report tailored to their exact business needs.
The solution includes advanced toll fraud tools to identify voice network attacks or suspicious call patterns to address unauthorized usage.
Users gain insight into voice network analytics to identify opportunities to dramatically reduce costs through capacity usage planning, resource optimization, and identifying orphaned extensions and stations.
To see the new features and benefits of OfficeWatch XT, request a demonstration by visiting http://www.metropolis.com/demo.html or stop by booth 1725.
Metropolis Technologies, Inc. is a leading telemanagement solution provider for telecom management and call accounting. Headquartered in Fort Lauderdale, Florida, Metropolis has provided solutions to businesses throughout North America as well as on a global scale since 1993 http://www.metropolis.com.
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