Fort Lauderdale, Florida (Feb 27, 2018):The largest school in the United States for deaf or blind children has chosen OfficeWatch SL Call Reporting by Metropolis Corp to provide detailed call tracking, call costing from campus and dormitory rooms, and provide 911 emergency call alerts with location details for their 47 buildings across an 82-acre campus.
Established with a budget of under $20K in the 1880's to serve under 70 students, the first school for the hearing-impaired or visually-impaired in Florida has grown to become the largest of it's kind and now serves over 600 students on-campus and another 400 through rural outreach across the state in grades from preschool through 12th.
OfficeWatch SL includes over 250 templated reports as well as custom report options to give the school visibility into their voice network by location, department, or grade level. The reports can be scheduled for automated delivery to department-heads or saved so they can be pulled quickly when needed. The software also includes multiple rate table features in order to bill back costs to each department and in the case of the dormitories, by individual student usage.
With OfficeWatch SL logging all inbound, outbound, and internal calls on their 750-extension phone system, the school can do much more than ensure dorm room phone usage is being billed back completely. The school administrators are able to monitor the security of the campus by creating emergency call alerts that notify school security officers anytime 9-1-1 is dialed. They also can set up custom alerts to track suspicious callers or detect misuse, which helps keep costs down as well as improving safety for the students.
For more information about how OfficeWatch SL helps educational institutions to control costs, identify voice network needs, and improve security, visit Metropolis Corp at http://www.metropolis.com or call 954.414.2900 to request report samples.
Metropolis Corp is a software company headquartered in Fort Lauderdale, Florida that develops telemanagement, call accounting, call reporting and call center / queue management solutions that help customers improve their voice network in the US and across the globe. To learn more about Metropolis, visit http://www.metropolis.com.
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Fort Lauderdale, FL 33304
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