News from Metropolis

Hotel Call Accounting

Hotel Med Park Chooses CloudPM and ProfitWatch

Saves the Property Money and Increases Operational Efficiencies

Fort Lauderdale , Florida (Feb 19, 2013) Metropolis Technologies, Inc., a premier telemanagement and call accounting solution provider, is proud to announce Hotel Med Park’s decision to utilize ProfitWatch Call Accounting to provide accurate call reporting and billing. The deployment of the new system, implemented and managed by Metropolis partner Multi-Systems, Inc (MSI), has been designed to save the property money and simplify management for the hotel.

Located directly across from UC Davis Medical Center Campus, Hotel Med Park provides modern comfort and boutique-style amenities to business and pleasure travelers alike. When the hotel terminated their franchise with Best Western in 2012, they had the opportunity to find a web based PMS that could integrate with their Global Distribution System (GDS) and Online Travel Agencies (OTA). They chose CloudPM, a new offering from MSI that provides hotels an affordable cloud-based property management system with full functionality and features. The system offers Med Park substantial savings in capital expenditures, increased operating efficiencies, and lower recurring expenses.

Upon installation, MSI discovered the customer needed call accounting and bundled ProfitWatch Call Accounting with CloudPM to provide the hotel accurate call tracking and guest call bill back functions. ProfitWatch seamlessly integrates with almost any PBX and PMS system, and the powerful call tracking features give property managers important voice network alerts to help minimize liability, identify opportunities for reducing telecom costs, and boost their revenues. In addition to customized rate tables and dynamic guest call bill back, ProfitWatch includes features such as 911 triple alerts, which immediately alerts key personnel of an emergency incident, along with location details of the caller, for any emergency calls placed on the property.

We have always had a great relationship with the Metropolis Team and their solutions are a good fit for integration to ours. We are pleased to expand that integration to include CloudPM, our fourth PMS solution.”

Marc Voirol, Managing Director, Account Management, MSI
About Multi-System, Inc (MSI)

Serving the hospitality industry since 1990, MSI (Multi-Systems, Inc.) is a cloud services technology company delivering people, product & focus…with a passion for excellence. In complete success of this mission, MSI today is a leading supplier of hotel technology and guest service solutions. With an installed customer base of over 5,800 hotels and resorts throughout North America, MSI is one of the largest providers of fully integrated property management, sales and catering, marketing, point of sale, Web booking, and centralized corporate services. MSI specializes in “total system solutions” for management companies and hotel chains by providing central reservation, marketing, revenue and property system integration. For more information on MSI, visit

About Metropolis Technologies, Inc.

Metropolis Technologies, Inc. is a leading telemanagement solution provider for telecom management and call accounting. The company’s distinctive product offerings, OfficeWatch Telemanagement and ProfitWatch Call Accounting, provide visibility through call tracking, robust reporting modules, expense management, and trunk analysis. Headquartered in Fort Lauderdale, Florida, Metropolis has provided solutions to businesses throughout North America as well as on a global scale since 1993. For more information, please visit

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Phone: 954.414.2900

2455 E. Sunrise Blvd.
Ft. Lauderdale, FL 33304

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